Do some of these following lines sound familiar? Do you find yourself relating to them?
“…While having this card I also received tons of phone calls from bogus callers trying to bleed me out of money. These places had way too much of my information without my ever contacting them…” Eric of Sheboygan Falls, WI
“…Capitol One calls my home and now my cell phone. I don’t know where they got my cell number but i do not have a credit card with them nor do I want one; just want them to stop harassing me…” Ethel Riggings
“…They have been calling my home number and looking for my tenant I rent to. I have never had a Capital One card and never will. …” Billy H
These are online testimonials from consumers who have received calls from Capital One.
If you are receiving numerous phone calls from unknown numbers where the callers identify themselves as representatives of Capital One, you may be experiencing robocall harassment and it may be time to put a stop to it.
Capital One is a company that offers banking products such as savings accounts, credit cards, and consumer loans. The company is also popularly known for its association with mass credit cards.
Capital One, however, is also known for its loan-recovery tactics and the use of robocalls. Robocalls are telephone communication made using automated equipment. Robocalls can cause annoyance and frustration, and at times create nuisance, especially if the calling volume is high.
Understanding Robocall Harassment
Robocall harassment can come in various forms. From several, unsolicited and frequent calls where you may hear only music to calls where you do interact with a human voice, but which may be limited in terms of the information. These calls are mostly associated with debt collection, which could also be in the form of overdue credit card payments.
Because of their potential to cause nuisance, robocalls are regulated by law, especially through the Telephone Consumers Protection Act or the TCPA. Learn more about the TCPA. The TCPA regulates robocalls and calls made for the purpose of marketing. There are outlines established by the TCPA that marketers and debt collectors must follow, when making contact with their consumers.
Stop the Harassment from Capital One
The number 1-877-383-4802 belongs to Capital One.
If you are receiving unsolicited phone calls from them, or if the calls come at unexpected hours of the day, or if you feel otherwise harassed and traumatized, seek professional help immediately. While collecting overdue debt is legal, there are guidelines to be followed and no debt collector can harass consumers over unpaid debt or for marketing purposes, unless they possess express and written consent to call the consumer. A TCPA lawyer is best placed to help guide you through the process, including identifying your harassment and taking the right steps to stop it.
At Legal Rights Advocates, PLLC, we help stop the harassment stemming from unsolicited robocalls, including from Capital One, and sue them for the trauma caused, if needed. Our team of attorneys, over the years, has helped countless clients to stop collection calls and get protections from debt collection malpractices that are deemed as unlawful and illegal.
If you are interested in learning more about how to stop harassment faced from debt collectors or how to sue them for harassment, call us at (855) 254-7841 for immediate assistance.