Stop Robocall Harassment from Barclay

Barclay is a financial company providing several different financial services. The company also issues several different kinds of credit cards that can be used for entertainment, travel, retail, etc. There have been reports of harassment stemming from collection calls made for the collection of overdue payment or debt accruing on these credit cards.

What Is Robocall Harassment?

An example of robocall harassment could be this: In the middle of a busy work day, you get a call from an unknown number. You ignore and carry on. After some 3 consecutive calls, your colleagues also have had enough and request you to take the calls. You take the call only to hear a recorded message. This repeats over the next few days, at all hours. In-between, a human operator informs you about defaulted payments on a Barclay bank credit card or simply selling you a new service or a loan they want you to take on, providing you with the perfect example of robocall harassment.

Robocall Harassment and the TCPA

Regardless of whether the calls are made by Barclay or other banks, consumers have the right to stop robocall harassment.

Calls made using automated dialing equipment are called robocalls. These calls may begin with music playing when answered, followed by a human operator conveying the message. These calls may contain marketing messages or messages informing consumers about a new service launched or request consumers buy a new credit card, etc. These calls may also stem from debt-collection efforts. However, while both telemarketing and collection on overdue debts is legal, there are laws in place to safeguard consumer interests and to prevent these calls from turning traumatizing.

The Telephone Consumer Protection Act of 1991 (TCPA) has outlines to regulate auto-dialer calls or phone calls made using automated equipment as well as cellphones, telemarketing calls, auto-dialed calls, prerecorded calls and text messages, etc. Under the Federal Communications Commission or FCC, the TCPA outlines the importance of consent, or the consumer’s wish to be communicated when making contact with them. Provided below are some of these outlines:

• As per FCC rules, if calls do not contain telemarketing messages, they may not require express consent when made to residential telephones that use wires for connection. But prior permission in writing or oral form is required if telemarketing messages are to be sent to consumers’ wireless phone numbers.
• FCC guidelines say that debt collection calls are not the same as telemarketing calls. As a result, a debt collector may not need prior written consent when contacting consumers on their landlines. However, it may be needed for calling them on their cellphones.
• Consumers may provide consent to contact when filling in credit applications. This may be treated as prior express consent.
• Calls made for the purpose of research, surveys, or alerts and notification calls are exempted from the rule of requiring written consent. However, they must not contain telemarketing messages.

Stop Barclay Robocall Harassment Now

The frequency of the calls and the content can be harassing to consumers to the extent of impeding everyday work or critical functions.

• Consumers can write to Barclay, requesting them to stop contact.
• Consumers can also register their numbers on the national Do-Not-Call Registry
• If the calls do not stop despite writing, proof of written requests to stop can be shown when communicating with Barclay

However, the TCPA guidelines can be daunting for someone not well versed with the law, and prove to be confusing. The result? If you are a consumer facing the harassment, you will continue facing it and floundering, wondering how to stop it.

The TCPA has several restrictions that companies need to follow or they can face legal action. If sued and found guilty, companies are bound to pay consumers damages in monetary terms. Professionals, such as a TCPA lawyer , can help consumers understand the problem better, figure out quick solutions, help consumers take action, and if needed, sue Barclay for robocall harassment.

About Us:

Legal Rights Advocates, PLLC is a law firm that helps clients who are facing harassment stemming from Barclay robocalls. Our team of attorneys, over the years, has helped countless clients understand their rights better, helped them stop the harassment and prevent trauma, guided them on the legal process in case suing was the only option left, and helped them win largely successful outcomes.

If you are interested in learning more about how to stop robocalls from Barclays, call us at (855) 254-7841 for immediate assistance.