Capital One

Have you been called by the number 800-955-6600?

Capital One uses this number frequently to call to collect on debts.

If a company is calling you with an automatic dialer, there is a link below that covers how we can help stopping harassing calls from those as well:

https://www.fcc.gov/document/telephone-consumer-protection-act-1991

https://yourlegalrightsadvocates.com/blog/category/tcpa/

Capital One can send your debt to a collection agency after your account is closed!

Typically, a debt collection agency purchases overdue debt from creditors, pursuing consumers who owe the debt, and eventually recovering their own costs from this overdue debt. As a result, it is important that they recover loans in full and as rapidly as possible. For this reason, their collection practices can border on aggression; at times causing stress to consumers who are contacted for the purpose of debt collection.

Aggressive Collection Practices and Debt Collection Harassment

Here are the FDCPA outlines that enforce debt collection practices, and which, if found violated by A Collection Agency, can result in consumer harassment.

  • Identification: Debt collectors must identify themselves and provide their identity while also informing consumers that information gleaned may be utilized in further debt collection efforts.
  • Details of Creditor: Debt collectors must inform consumers about the entity they are collecting debt on behalf of. This includes leaving contact details with the consumer so that there is no ambiguity around the creditor’s identity.
  • Communicating Consumer Rights: Consumers have their rights, which include disputing the debt itself. Debt collectors must communicate this to consumers.
  • Verification of the Debt: Once the consumer has been contacted, the collector must provide them with a notice to the effect that they can request debt verification. If the request for debt verification does come through, debt collectors need to provide the consumer with proof in the form of a receipt or a record of the overdue debt. Read about the validation of debt .
  • Misrepresenting Information: Any kind of misinformation is illegal, whether it is details of the debt or providing false information regarding their own identities or that of the creditor. Debt collectors are bound to provide correct details regarding all aspects of the debt to the consumer.
  • Contacting Consumers: A debt collector cannot contact consumers before 8 a.m. or after 9 p.m. Once a consumer has stated refusal to pay up, legal action can be taken up depending on the reasons for refusal. However, continuing to contact the consumer or making frequent calls can be construed as harassment and the consumer would be well within their rights to take action against this harassment.
  • Threatening the Consumer: Debt Collectors cannot threaten consumers with potential legal action or tell the consumer they will be sent to prison. Using abusive language is also prohibited.
  • Informing Others About the Debt: Debt collectors cannot leave details of the debt with anybody other than the consumer. It is also illegal to make the debt public. Read more on the acquisition of local information .

Learn more about communication in connection with debt collection.

Understanding Debt Harassment By Collection Agencies

The Fair Debt Collection Practices Act or the FDCPA is a law that outlines behavior practices for debt collection agents. The law recognizes that overdue debt is a cause for great anxiety and trauma by itself. When clubbed with collection efforts, the trauma of debt collection can spill over and turn into harassment. As a result, the FDCPA was set up to protect the interests of consumers who are already grappling with the burden of a loan that they are unable to repay coupled with aggressive follow-up and collection tactics. It’s outline, thus is to aim to protect consumers from abuse, threat, and harassment.

Stop the Harassment from Collectors

These outlines do not just protect consumers, they also provide consumers the option to verify and validate their debt. Outlines of the FDCPA are punishable by monetary compensation if violated.

EVEN IF YOU DO NOT THINK YOU HAVE BEEN “HARASSED” TO YOUR DEFINITION OR INTERPRETATION, THESE COMPANIES MAY HAVE VIOLATED YOUR RIGHTS, AND YOU CAN BE COMPENSATED.

Record conversations wherever permitted when receiving calls from these numbers. In the case of written or email communication, ensure you keep a copy of it.

Debt harassment and FDCPA violations can be a tricky area to navigate, best understood by someone conversant with the laws and able to apply them to individual cases in the appropriate manner. A Consumer Advocate at Legal Rights Advocates or attorney can help guide consumers on how best to handle the harassment and end ALL harassing calls.

Call us at (855) 254-7841 for immediate assistance and to put a stop to the harassment.

We want to help...

Are debt collectors harassing you? Call us and receive guidance on your rights and potential violations for FREE!

We can help: