Busy professionals have hardly enough time to spend with their friends and family and in such a situation, harassed by a lot of calls coming through on the phone disturbs their work focus. Lawyers have to communicate with existing and potential clients’, and this leaves very little time to handle robocalls. How can professionals protect their interests and save time from irritating robocalls? Here we offer some tips and practices to follow that can protect sensitive information and time.
Identifying fraudulent robocallers
Robocallers take advantage of using automated call services to reach out to customers. It is increasingly becoming difficult to identify legitimate robocalls from the fraud ones. Experts suggest two ways to identify them. The first way to find out if the call is illegitimate is if the caller fails to identify himself. Most legitimate calls begin by identifying themselves and if a proper introduction is not forthcoming, it is a fraudulent call. The second way to find out if the call is fraud is if the caller asks for identifying information. For instance, if the call asks for the address, credit card number, or social security number, it is certainly a fraud call. This is known as phishing when a caller pretends to call from a reputed organization or company and tries to trick the person into identifying and sharing confidential information.
Be on the “Do Not Call” List
Many fraud robocallers avoid playing as per rules and as such if you sign up on the “do not call” list, there will be a remarkable reduction in the number of irritating calls coming on your phone. Telemarketers are prohibited from calling the business which protects business lines from these calls. This step can help reduce such calls but cannot eliminate them.
Avoid Interaction with a Robocall
It is suggested to avoid receiving calls by robocallers. Sometimes they may ask for a callback, it is better to avoid interacting with them as one interaction will lead to many more people calling you. As soon as you identify the call from a robocaller, immediately hang up and don’t entertain such calls.
Go For Call-Blocking Services
The menace of robocallers is not new. There are tools and apps available that helps in blocking robocallers and the calls from them coming through. Many cell phone providers offer tools and services that block calls coming from suspected spammers and telemarketers.
Never share confidential information
If you have picked up a call from a robocaller, avoid sharing your confidential information with them. Also, reputed organizations never ask for secure information over the phone which will help you to identify fraudulent robocalls from genuine ones.
If robocall harassment becomes too much to handle, the situation can be taken care of legally. It is here where seasoned and expert lawyers help robocall victims with their advice and legal know-how.
Following the above practices is sure to help you with the threat of robocallers. It is time to match with the cunning and smart robocallers and keep your interests safe and protected.
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